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Searching for: researcher is "reuters and booz allen hamilton."

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European Private Banks Fail to Meet Clients' Service Expectations
Review of Private Banks
Reuters and Booz Allen Hamilton.
Jun 2003 United Kingdom, Germany, Switzerland Miscellaneous
According to this research, many private bankers are spending too much time on internal administration and are failing to provide their clients with excellent service. The findings reveal that on average private bankers only spend between 5-10 hours a year with each client. In the context of falling investment returns of the last three years, high net worth individuals have begun to question the value of their private banking relationships. The report looks at how clients' demands are changing, how private banks measure up today and the changes required in the private banking business model.

More details are generally available exclusively to subscribers of Perspective, the electronic pensions legal & regulatory information and news service. To read the summary, subscribers should launch Perspective and navigate via the Table of Documents to PensionSurveys >> Jun 2003 or click here (this link will not work in all circumstances). For further information about Perspective click here.

8F1440FC   Click here to contact the authors.

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