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Survey of Pension Schemes 2002: Online Services
Use of technology in providing information to scheme members
Dec 2002 United Kingdom Administration, Technology & Systems

The objectives of the research were to identify the current use of online services, determine how information to scheme members is provided and to compare the current situation to a wish list of provisions that could be provided online but that currently are not. The findings reveal that very few schemes effectively utilise the internet to deliver a range of services to their members, although the vast majority of companies recognise the huge benefits the internet can bring. 

More details are generally available exclusively to subscribers of Perspective, the electronic pensions legal & regulatory information and news service. To read the summary, subscribers should launch Perspective and navigate via the Table of Documents to PensionSurveys >> Dec 2002 or click here (this link will not work in all circumstances). For further information about Perspective click here.

320812F1   Click here to contact the authors.

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